Lamented inconvenience, says IT department after reported issues on e-filing website

The Income Tax Department tweeted on Saturday evening to say that taxpayers trying to file tax returns online – through the e-filing portal – were having some issues. The IT department said Infosys, which developed the website, was notified and “irregular traffic” was observed.

“It has been noticed that taxpayers are having problems accessing the ITD e-filing portal. As informed by Infosys, they have observed irregular traffic on the portal for which proactive measures are being taken. Some users may be inconvenienced, which is regretted.”

The new electronic filing portal – www. – was launched in June 2021, but had a bumpy start with several issues and difficulties reported.

Infosys was awarded the contract in 2019 and paid 164.5 crores.

The deadline for individual taxpayers (excluding those subject to tax audits) to file tax returns for the tax year 2022/23 (also known as fiscal year 2021 /22) is July 31.

For others (for whom the audit is applicable), the date is October 31.

For this year, the IT department has released new forms – Forms 1 to 6 – for establishing details of income from overseas pension benefit accounts.

Filing of tax return | Latest date, details on new forms and full checklist

List of documents needed to file ITR for AY 22/23 or FY 21/22:

Among the documents you will need are your PAN and Aadhaar cards, your payslips for the year, details of any investments you may have made (including profit or loss for calculating capital gains), forms 16 and 26AS to establish the TDS, or tax deducted At source.

You will also need bank statements to establish interest credited and details of house rent (with landlord’s PAN), if you live in rented accommodation.

You’ll also need all loan documents, such as home, car, or education loans, and your PPF, or public provident fund, booklet, assuming you invested in it during the year.

To file your IT returns online, log on to the website here and simply follow the steps listed here.

With the contribution of PTI

About Jean R. Manzer

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