You can cancel an Expedia hotel reservation free of charge in seconds on the Expedia site, as long as you are still within the special grace period for a reservation. You can also cancel hotel reservations using the Expedia app or by calling Expedia at 1-800-397-3342. Just make sure you …

Travel Outlook Hotel Reservations Call Center Services | March 17, 2020 Hotels lose booking revenue by undervaluing their voice booking channel. Using an outsourced call center is sometimes seen as a luxury compared to the cost of handling in-house calls. But that can turn out to be a false economy; …

HotStats | March 16, 2020 Hotel operating services can be divided into two main groups: those that generate income and those that do not. Typically, hoteliers focus on the first group when analyzing financial performance. After all, that’s where the money comes from! Thus, services such as rooms, F&B and …

DJ Vallauri | March 16, 2020 DJ Vallauri, Founder, CEO and President of Lodging Interactive, gives his take on the importance of social media reputation platforms in today’s environment. TO WARN: If you are a hotelier who thinks all marketing and communications programs should end immediately, read no further… it …

Jalon Inc. | March 10, 2020 By Dev Kurbur, SVP of Global Customer Success “Some companies will come out stronger than before” – Andy Grove Intel’s Andy Grove had a lot to say about how to respond to downturns and setbacks. Here are some of his ideas and maxims: 1) …